Q: Can hot objects be placed on the artificial stone table directly or for a long time?
Answer: No! Hot pot or other overheated utensils taken directly from the stove or oven, microwave oven, may cause damage to the artificial stone surface. Use pot racks with rubber feet or place insulating mats on the countertop.
Q: Can artificial stone countertops be used as cutting boards?
Answer: No! Use a cutting board well when chopping vegetables. Although artificial stone countertops are durable, they can also leave unsightly scratches and dull edges. If you accidentally leave scratches, according to the depth of the scratches, gently wipe the surface with 180-400 grit sandpaper, and then treat with a white clean cloth.
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Why should artificial stone surfaces be kept as dry as possible?
A: Because the water contains a lot of bleach and scale, if it stays for too long, the color of the countertop will become lighter, which will affect the appearance. If this phenomenon occurs, please dry it with 600#-1200# water sandpaper when maintaining the stone, and then spray it with “Bilizhu” and dry it.
Why are strong chemicals strictly prohibited from contacting artificial stone surfaces?
A: Artificial stone has long-lasting damage resistance, but it is still necessary to avoid contact with strong chemicals, such as paints, metal cleaners, stove cleaners, etc. Do not contact dichloromethane, acetone (nail polish), or strong acid cleaners. In case of contact with the above items, the artificial stone surface should be cleaned immediately with a large amount of soapy water during stone maintenance. If you get nail polish, please use an acetone-free cleanser (such as Tena water, alcohol), and backflow with water. Do not let heavy or sharp objects hit the surface directly: also do not rinse with cold water, then immediately with hot water.
Q: How to remove most stains and grime from the artificial stone surfaces?
Answer: Wash with soapy water or detergent containing ammonia (such as dishwashing liquid).
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Q: How to remove scale on the surface of artificial stone?
A: Use a damp cloth to remove the limescale, and then wipe it with a dry cloth.
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Q: How to remove knife marks, burns, and scratches from artificial stone?
Answer: If the smoothness of the countertop requires matte, use 400-600 grit sandpaper to grind the stone until the knife marks disappear, and then use detergent and 100 pieces of clean cloth to restore the original state. If the surface finish is like a mirror, first use 800-1200 grit sandpaper to polish, then use a low-speed polishing machine at 1500-2000 rpm, polish with polishing wax and wool polishing ring, and then use a clean cotton cloth to clean the surface. Wipe the surface with oil and a dry cloth.
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Q: Can artificial stone countertops be refurbished?
Answer: There are many scratches on the countertop due to different reasons, or the appearance is affected by the long use time (1-2 years). Please use stone maintenance professional and technical personnel to polish with a grinder first, and then polish with a polisher.
Q: How to maintain the artificial stone star basin?
Answer: If you use it for a long time and feel very dirty, please fill the basin with water (50:50=water: bleach) for at least 15-20 minutes, then wash the lower part and sides, or use “84 disinfectant” to clean the stone Star basin (as per instructions for use).
