Question: Can high-temperature objects be placed on the quartz stone countertop directly or for a long time?

Answer: No! Hot pots, hot pots, or other utensils with high temperatures that are directly removed from the stove, oven, microwave, etc. may damage the surface of the quartz stone. Please use a potholder with rubber feet, or put an insulation pad on the table.

white quartz that looks like marble

white quartz that looks like marble

Q: Can the quartz stone countertop be used as a cutting board?

Answer: No! Please use a cutting board when cutting vegetables. Although the quartz stone countertop is solid and durable, cutting vegetables directly on the quartz stone countertop will leave unsightly scratches. If you accidentally leave a knife mark, you can use 180-400 grit sandpaper to gently wipe the surface according to the depth of the knife mark, and then use a scouring pad to treat it again.

Q: Why should the quartz stone surface be kept as dry as possible?

Answer: Because the water contains a lot of bleaching agents and scales, after staying for a long time, the color of the countertop will become lighter and affect the appearance. If this happens, please wipe it with 600#-1200# water scrubbing paper, wipe it dry and spray “Bi Lizhu” on it.

Question: Why should we strictly prevent strong chemicals from contacting the surface of quartz stone?

Answer: Quartz stone has long-lasting resistance to damage, but it is still necessary to avoid contact with strong chemicals, such as paint removers, metal cleaners, and stove cleaners. Do not touch methylene chloride, acetone (nail polish remover), strong acid cleaner. If you accidentally come into contact with the above items, immediately wash the quartz stone surface with plenty of soapy water. If nail polish is stained, please clean it with an acetone-free cleaning agent (such as thinner, alcohol), and then rinse with water. Do not allow heavy or sharp objects to directly impact the surface: do not rinse with cold water and then immediately scald with boiling water.

Question: How to remove most of the stains and dirt on the surface of quartz stone?

Answer: Use soapy water or a detergent containing ammonia (such as detergent).

santa margherita quartz

santa margherita quartz

Question: How to remove scale on the surface of quartz stone?

Answer: Use a damp cloth to remove the scale and then wipe it with a dry cloth.

Question: How to remove the knife marks, burn marks, and scratches of quartz stone?

Answer: If the surface finish is matte, use 400-600 grit sandpaper to polish it until the knife marks disappear, and then use detergent and scouring pad to restore it to its original state.